The Cake Spa offers nationwide postage, local Lichfield delivery and collection options for most shop items.
Pre-arranged collections are available from The Cake Spa on Walsall Road in Lichfield, which are free of charge. Once your order is ready you will receive an email asking for you to get in touch to arrange a collection time. The only exception is Super Saturday & Seasonal collections, where set time slots are sent out the day prior to collection. This is to ensure collections can be conducted contactlessly.
Orders are delivered locally by hand around all of Lichfield City, Streethay, Shenstone, Fradley & Whittington, charged at only £2. Local delivery usually takes place within one to three business days of your order being fulfilled. You will receive an email generally on the morning when deliveries will take place. If you have specific instructions - ie. leave in porch, etc. just pop these in the notes section at checkout.
Postal orders are sent via courier, in the main, and generally arrive next day, but can take up to three business days. As soon as your order is fulfilled, you will get an email stating it has been shipped. If you provide a phone number & email address with your order, these will be used to assist the tracking of your order. The courier will provide you with updates regarding your delivery.
Please try and be in to expect your delivery. If you are not, they will leave a card and you will then need to contact them to rearrange the delivery. Please do not delay in doing so as the items are perishable and are best eaten as soon as possible!
The items are tracked so any issues or if they haven't arrive in a couple of days, please just contact us with your order number so I can check the tracking information.
Some orders will be sent signed for via Royal Mail if you are in areas such as Scotland, the Isle of Man & Isle of Wight & Northern Ireland due to excessive courier charges. There are currently some delays in the Royal Mail chain and so your package may be affected by this.
If you have any further questions about the delivery options, please just get in touch.